Refund policy

We accept returns and refund requests within 30 days of delivery.

Items are eligible for a refund or replacement if they arrive damaged, defective, or incorrect. Since our products are made to order, we do not accept returns for buyer's remorse or incorrect size selection.

To request a refund, please contact us at rubiamok@gmail.com with your order number and a photo of the item.

Refunds are processed within 5–7 business days to your original payment method.